I was recommended Brad from Ocean Home Loans by my mum after a bad experience with a previous broker. From my first phone call, I knew Brad was right for me. His experience in the industry is evident in his quality understanding of the home loans process, and right from the get go told me absolutely everything I needed to do. As it was my first time purchasing a home, I had what felt like endless questions for Brad. He was so understanding and always took the time to thoroughly explain something to me and reassure me if I had any doubts or worries. Brad was upfront and honest throughout the entire process which was so comforting to have when dealing with the stress of going through this for the first time. There were many times I had called Brad while super anxious about something I had heard, or read online, and he always put my concerns at bay and assured me that everything is being handled. Brad was so attentive to my needs, and constantly followed up with the other parties to make sure things were rolling and we could meet the tight deadline of my contract. In the end I am happily living in my first property which I can happily say is almost all thanks to Brad. I wouldn’t have been able to get through the buying process without having him by my side. I strongly recommend Brad and ocean home loans to anyone looking to purchase a property.